Turnovers between guests

Airbnb and Short-Term Rental Cleaning in West Hartford & Nearby Towns

One guest checks out, the next checks in a few hours later. We turn your rental around between stays, same-day included, with a full clean, fresh linens on every bed and your supplies restocked.

A Family Cleaners team member arranging pillows on a freshly made bed

The turnover

From Check-Out to Check-In

How a turnover fits between two stays, and who does what at each step.

  1. Check-out

    Your guest leaves

    We come in after check-out, using the lockbox or door code you shared.

  2. The clean

    We reset every room

    Kitchen, bathroom, bedrooms and living areas on our checklist, trash emptied, floors vacuumed and mopped.

  3. The finish

    Beds and restock

    Beds made with the clean linens you leave, and the supplies you set aside put back in place.

  4. Check-in

    Ready for the next guest

    The home looks the way your listing promises, stay after stay.

Host and cleaner

Same-Day Turnovers: What You Leave, What We Handle

We can turn a rental around on the same day as long as two things are ready for us. The rest is our job.

You leave for us

Ready before each turnover

  • Clean linens for the bed change
  • The items you want restocked, such as toiletries or paper goods
  • Access details: a lockbox, a door code or a key
  • Your check-out and check-in times, and the dates of upcoming stays
  • Anything guests should always find the same way

We handle

The clean, the beds, the restock

  • A full clean of the rental on our checklist
  • Every bed made with fresh linens
  • Supplies restocked from what you left
  • Laundry, when the time planned for the turnover allows it
  • Same-day turnovers between a check-out and a check-in

Room by room

What Every Turnover Clean Covers

The same detailed checklist our recurring clients get, applied between every stay.

  • Kitchen

    • Counters and the sink
    • Appliance fronts
    • Crumbs and spills gone
  • Bathroom

    • Tub or shower scrubbed
    • Toilet sanitized
    • Mirror and counter clean
  • Bedrooms

    • Linens changed
    • Beds made
    • Surfaces dusted
  • Living areas and floors

    • Fans, fixtures and baseboards dusted
    • Trash emptied
    • Floors vacuumed and mopped

The detail guests notice

Every Bed Made Fresh

Sheets pulled tight, pillows set, throw folded: the bed is where a guest settles in, so it gets the same care at every turnover.

Your guest decides in the first ten seconds, so we treat every turnover like a first impression you don't get twice.

Caroline Compiani, CEO

Reviews

What Customers Say About Our Cleaners

4.9from 349 Google reviews

★★★★★

Family Cleaners did a great job on our deep clean. They are professional, friendly and pay attention to detail. We look forward to our bi weekly cleanings with them.

Stephen R. · Read on Google

★★★★★

Family Cleaners did an amazing job deep cleaning my home! The owner and staff are very nice! They are very flexible in working with my schedule. I'm so happy with their service that I've scheduled regular cleaning with them. Highly recommend!!

Amie J., Windsor · Read on Google

★★★★★

Hi I want to share how pleased and impressed with this company and its cleaning technicians I am , they were professional and very thorough. We moved to a new house, and the help was definitely needed. The transition to our new home left my old home in disarray, I choose a deep cleaning of every room, so it is necessary that they come back to finish, which I was aware of, I would place my trust in this company and recommend their services. Shout out to the nice ladies that helped me today, thank you!

Kimberley B., Newington · Read on Google

Read more customer reviews

Why us

A Team You Can Hand the Lockbox Code To

As a host you are rarely there when we clean, and your guests trust the home they booked. Every Family Cleaners team member is background-checked and vetted before entering a client's home, and the company is licensed, bonded and insured.

CEO Caroline Compiani at a table with two Family Cleaners team members
The Family Cleaners team. We're hiring: join our team
  • Licensed, bonded and insured

    Insurance and bonding coverage that protects you while we work in your home.

  • Background-checked team

    Every cleaner is vetted and verified before entering a client's home.

  • ISSA, IICRC and CBG certified

    Industry certifications for cleaning standards and methods.

  • Cleaning homes since 2012

    A family business taking care of Connecticut homes for more than 10 years.

  • Eco-friendly products

    Our team brings its own products and is trained on them. Prefer yours? We can use them.

  • Satisfaction guarantee

    Our work is backed by a satisfaction guarantee, described in our terms and conditions.

FAQ

Airbnb Cleaning FAQ

For hosts and short-term rental owners. Want to plan your calendar with us? Call (860) 356-9448.

Can you clean between a same-day check-out and check-in?

Yes. We handle same-day turnovers as long as you leave clean linens for the bed change and the items to restock. Send us your check-out and check-in times so we can plan each one.

Do you do laundry?

When the time planned for the turnover allows it. The reliable way to keep turnovers on schedule is to leave a clean set of linens ready for each change.

Do you restock toiletries and supplies?

Yes, with the items you leave for us. Tell us what guests should find in the kitchen and bathroom and where you keep your supplies.

How does the team get into the rental?

Share the access details when you book, such as a lockbox, a door code or a key, along with where linens and supplies are stored.

What if the rental needs more than a turnover?

After a long, busy season, or before your first guests, book a deep cleaning between bookings. It washes the baseboards, doors, cabinet fronts and sills a turnover does not reach.

How much does Airbnb cleaning cost?

It depends on the size of the rental, the number of bedrooms and bathrooms, how often turnovers happen and whether laundry or other extras are included. Quotes are free: send us your rental details by phone or text at (860) 356-9448, or through the form below.

Service areas

Airbnb Cleaning Across Connecticut

We provide airbnb cleaning from our base in West Hartford to towns across Connecticut and select towns in western Massachusetts.

Also serving in Connecticut

We clean homes and offices here too.

  • East Granby
  • Farmington
  • Manchester
  • Vernon
  • Wethersfield
  • Windsor

Massachusetts

Select towns in western Massachusetts.

  • Agawam
  • Granville
  • Hampden
  • Longmeadow
  • Southwick
  • Springfield
  • West Springfield

Free quote

Get a Quote for Your Rental Turnovers

Tell us about your rental, how many bedrooms and bathrooms it has and how often guests turn over, and we will get back to you with a clear estimate.

Request a FREE Quote!